Jesús Hoyos’ Blog
This blog has a series of posts classified into four main Categories: Advisory (specific posts with advice about Latin America and Customer Engagement), Conversaciones de CRM (videos and podcasts with colleagues about all things CRM), Tomando Café con Jesús Hoyos (videos and podcasts with SaaS vendors in many industries - CRM, Social Media, CX, CaaS, Martech, etc.), and Cápsulas de Customer Engagement (videos and podcasts with tips and opinions about Customer Engagement - mainly with the Solvis Team).
I have Linkedin articles in English.
About this Blog
Some posts will be in Spanish and others in English. You can find the respective post language using the English Post tag and Spanish Post tag. Categories and Tags are available on the footer section of every page. I had migrated some posts from my previous three blog platforms: HubSpot, WordPress, and TypePad. Not all posts are on this new platform. Go to jesushoyos.typepad.com to read posts before 2015.
Programa de Mentoría en CRM y CX: La Clave para Potenciar a tu Equipo
Si eres una empresa que desea optimizar su estrategia de CRM o CX, considera la implementación de un programa de mentoría para asegurar un equipo preparado, comprometido y alineado con los objetivos de negocio. Como menciona Jesús, “la clave del éxito es dedicar tiempo al desarrollo del talento, porque sin él, las tecnologías y estrategias simplemente no alcanzarán su verdadero potencial.