Jesús Hoyos’ Blog
This blog has a series of posts classified into four main Categories: Advisory (specific posts with advice about Latin America and Customer Engagement), Conversaciones de CRM (videos and podcasts with colleagues about all things CRM), Tomando Café con Jesús Hoyos (videos and podcasts with SaaS vendors in many industries - CRM, Social Media, CX, CaaS, Martech, etc.), and Cápsulas de Customer Engagement (videos and podcasts with tips and opinions about Customer Engagement - mainly with the Solvis Team).
I have Linkedin articles in English.
About this Blog
Some posts will be in Spanish and others in English. You can find the respective post language using the English Post tag and Spanish Post tag. Categories and Tags are available on the footer section of every page. I had migrated some posts from my previous three blog platforms: HubSpot, WordPress, and TypePad. Not all posts are on this new platform. Go to jesushoyos.typepad.com to read posts before 2015.
La consolidación de tecnologías para obtener la omnicanalidad
El mercado de B2C en eCommerce y Retail vemos la realidad que tenemos que estar en todas partes. Los clientes están en todas partes.
Tomando Café con Jesús Hoyos, SAP adquiere a Emarsys
SAP entro en el proceso de adquirir a Emarsys. Emarsys es una empresa de customer engagement con enfoque en la multi-canalidad.